Privacy Policy
Last Update: January 7, 2021
Operation Oasis values our Users and we respect your privacy and personal information which is information about an identifiable individual (as defined by applicable privacy or data protection laws).
This privacy policy (“Privacy Policy” or “Policy“) describes how Operation Oasis treats your personal information obtained through the operationoasis.ca website. The Policy describes the kinds of personal information Operation Oasis collects about you, why we collect it, how we use it, how we protect it, and under what circumstances we share it with third parties. This Policy also describes the decisions you can make about your personal information. You may require us to change, amend or delete the personal information that you have provided to us at any time.
Terms
The terms “you”, “User”, “Service Seeker” and “Service Provider” refer to individuals who use this Platform for the purposes of the Services offered.
In this Privacy Policy, “Personal Information” (also referred to as “Personal Data”) means any information about an identifiable individual, such as your name, child’s name, child’s age, child’s diagnosis, program information, email address, location and any other information you may choose to provide electronically through the Parent or Student Intake Forms that identifies who you are. Registration Data (as defined in the Terms and Conditions and Personal Information) will be used by Operation Oasis solely in accordance with these Terms and Conditions. Unless we explain otherwise in this Policy, the words and phrases used in this Policy have the same meaning as in the Terms and Conditions
Accountability
Operation Oasis is responsible for Personal Information under its control.
What Information Do We Gather?
When you sign up for a User Account through the Platform, you voluntarily give us certain personal information including your name, e-mail address, child’s name, child’s age and any other information you choose to provide during intake.
How We Use Your Personal Information
We use the Personal Information we collect about you in order to provide you/match you with the Services offered by Operation Oasis and you agree that we may use your Personal Information for the following purposes:
- For the Services offered by Operation Oasis through the Platform
- To support any requests or inquiries made by you
- To contact you from time to time with user or Service updates
- To assist you and the Service Providers you have done (or have agreed to do) business with through Operation Oasis Services
- To use feedback and information provided to measure, report on and improve our services, content and advertising
- To prevent, investigate or halt activity we think may be potentially illegal, unlawful or harmful
- To enforce our Privacy Policy and/or our Terms or any other purpose referenced herein or therein.
How and Where is Personal Information Processed?
Personal Information will be collected, processed, stored and used by only Operation Oasis. We will not disclose, share, sell or rent your Personal Information in personally identifiable form with any third party, except if, and to the extent necessary, in our good faith judgment, doing so is required to: complete the Services offered by Operation Oasis, comply with laws or regulations, respond to a valid subpoena, order, or government request; or as otherwise required by law.
We will retain your personal information only for a time and to the extent necessary for the purposes for which it was collected as described in this Policy and for reasonable backup, archival, audit, or other similar purposes.
Accessing and Updating Your Personal Information
At any time you can contact us to: stop receiving e-mails from us; review the personal information held by the Company in connection with your account; withdraw your consent for our use and disclosure of your information; close your account; and amend your personal information, where possible.
If you contact us to do any of the things listed above, we may require you to provide sufficient information to allow us to identify you and tell you about the existence, use and disclosure of your Personal Information and this Personal Information will only be used for this purpose. If you contact us about your Personal Information, we will respond to your request within a reasonable time and at no cost to you.
Data Integrity and Security
We aim to provide you with a safe experience and to appropriately protect the security and privacy of your personal information. Please note, that while we try to create a secure and reliable Platform for users, the confidentiality of any communication or material transmitted to or from the Platform or via e-mail cannot be guaranteed.
We limit access to your personal information within Operation Oasis to individuals on a need-to-know basis.
Children’s Online Privacy Protection
The Platform is not intended for use by children under the age of 18 without the consent of their parent or legal guardian. Operation Oasis does not knowingly collect any personal information from individuals other than the parents or legal guardians of children with disabilities.
Changes to the Privacy Policy
Operation Oasis reserves the right to make changes to this Privacy Policy at any time by giving notice to its Users on this page, and by ensuring protection of the Personal Information in all cases. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top of the page.
How to Access & Control Your Personal Data
You have the following data protection rights:
- You can request access, correction, updates or deletion of your personal information.
- You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
- If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information.
To exercise any of these rights, please contact Operation Oasis at Contact Us. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
Contact Us
If you have questions or comments about this Privacy Policy or your Personal Information, please contact Operation Oasis at Contact Us.